Cookie Policy

1. What Are Cookies and Similar Technologies?

Cookies are small files that are stored on or accessed from your device when you visit a website.

We may also use similar technologies, including pixels, scripts, browser storage and other identifiers. In this Cookie Policy, we refer to these technologies collectively as "cookies" for simplicity.

These technologies help us operate the Platform, keep it secure, understand how it is used and measure the performance of our services and campaigns.

2. How Wohna Uses Cookies

We use cookies and similar technologies for the following main purposes:

• Necessary cookies and internal analytics help us operate and secure Wohna, provide functionality you request, understand how the Platform is used, track errors and improve the experience. These are active by default.
• Optional campaign and conversion cookies help us measure the effectiveness of our marketing campaigns.

Optional campaign and conversion cookies are used only after you have agreed to them through our cookie banner. Internal analytics is described in section 4 and is not controlled by the banner.

3. Necessary Cookies

Necessary cookies and similar technologies are required for the operation, security or functionality of the Platform. They are used for purposes such as:

• user authentication and login;
• account and session management;
• security and fraud prevention, including when you make a payment;
• maintaining Platform functionality;
• remembering information necessary to provide a service you requested, such as your language or your cookie choice; and
• technical operation of the Platform.

Because these technologies are necessary to provide the Platform or services you request, they are not controlled by the cookie consent setting.

Rejecting non-essential cookies will therefore not prevent you from searching properties, using your account, communicating through Wohna or completing a booking request.

4. Internal Analytics

By default, and regardless of your choice in the cookie banner, we use our own internal analytics and error tracking on our website to understand how visitors use Wohna, find and fix errors, and improve the Platform. This uses cookies or similar browser storage to recognise your browser across visits. Analytics information may include:

• pages visited;
• navigation through the Platform;
• interactions with features;
• referring pages;
• browser and device information;
• technical performance and error information; and
• events relating to the use of Platform features.

Our hosting provider also gives us aggregated page-view statistics. This service does not use cookies or store identifiers on your device and does not allow us to identify you.

5. Campaign and Conversion Measurement

With your consent, we use cookies and similar technologies to understand how people discover Wohna and whether they complete certain actions on the Platform, such as submitting a booking request.

This helps us understand what is working, measure the effectiveness of our campaigns and improve how we reach people who may be interested in Wohna.

These technologies may process information about your visit, your interactions with the Platform, your device or browser, the referral source and certain completed actions.

6. Your Cookie Choices

When you first visit Wohna, you are asked to make a cookie choice through a cookie banner. You can choose:

• Accept all: allows the use of the optional campaign and conversion cookies described in this policy.
• Reject non-essential: necessary technologies and internal analytics remain active, while optional campaign and conversion cookies stay disabled.

Until you make a choice, no optional campaign or conversion cookies are used. Your choice is stored in your browser so that we can remember your preference.

You can change or withdraw your consent at any time through the Cookie Settings link in the footer of the Platform. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

7. If You Reject Non-Essential Cookies

Rejecting non-essential cookies does not prevent you from using Wohna's core services.

You can still browse properties, use your account and access the main features of the Platform. Only optional campaign and conversion measurement is switched off; the internal analytics described in section 4 remains active.

8. Third-Party Technologies

Some cookies and similar technologies used on Wohna may be provided or operated by third-party service providers that support the operation, analysis and improvement of the Platform.

Where required, these technologies are subject to your consent choices.

Some providers may process information in accordance with their own privacy terms. Further information about how Wohna works with service providers and handles personal data is available in our Privacy Policy.

9. International Data Processing

Some of our service providers may process personal data outside Austria or the European Economic Area.

Where this occurs, Wohna takes appropriate measures as required by applicable data protection law to ensure that personal data remains appropriately protected.

Further information is available in our Privacy Policy.

10. How Long Cookies Are Stored

Some cookies are temporary and expire when you close your browser. Others remain on your device for a longer period so that preferences or other relevant information can be remembered. The duration depends on the purpose of the cookie or technology.

Your cookie choice is stored for six months. After that, we will ask you to make a choice again.

11. Legal Basis

Necessary cookies and similar technologies are used where they are required to provide the Platform, maintain its security or deliver functionality you requested.

Internal analytics and error tracking are used based on our legitimate interest in operating, securing and improving the Platform (Article 6(1)(f) GDPR). Optional campaign and conversion cookies are used based on your consent.

Where information collected through these technologies constitutes personal data, it is processed in accordance with our Privacy Policy and applicable data protection law.

12. Managing Cookies Through Your Browser

Most browsers allow you to view, block or delete cookies through their settings. Blocking necessary cookies through your browser may affect the functionality of the Platform.

Your browser settings operate separately from the choices you make through Wohna's Cookie Settings.

13. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the Platform, the technologies we use or applicable legal requirements.

The latest version will always be available on the Platform. Where appropriate, we may ask you to make a new cookie choice following significant changes.

14. Contact

If you have any questions about this Cookie Policy or how Wohna uses cookies and similar technologies, please contact us at: